13 - 14 August, 2019 | Novotel Sydney on Darling Harbour, Sydney, NSW
Magda Griffiths
Senior Product Manager
Gumtree/Ebay
Check out the incredible speaker line-up to see who will be joining Magda.
Download The Latest AgendaConference Day Two: Wednesday, 14th August 2019
Wednesday, August 14th, 2019
1:40 PM How Gumtree Are Using New Age Technologies To Improve Risk Management and Customer Experience
Gumtree are strengthening their services through the adoption of artificial intelligence solutions. Magda will outline here the integration of predictive messaging enabling efficient customer communication as well as fraud detection enabled through machine learning.
- Balancing a customer centric outlook with achieving business objectives
- How engineering predictive messaging is bettering the customer experience on our platform
- Fraud prevention: Machine learning to understand and predict common behavioural patterns
- AI and automation in quality assurance
- Data analytics for efficient marketing and reengagement
- The shortfalls of data learning components