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What will the next year look like for BFSI?

Across industry, the last year has been one of disruption not seen since the industrial revolution. For the BFSI industry, this year of change may very well be unprecedented.
 

• The immediate requirement for digital tools with strong user experience (UX) to help achieve a streamlined customer experience (CX) upended the status quo.    
   
• The constant changes in local regulations, a now global opportunity for talent and the data security issues brought about by remote working, have identified several potential breaks in the chain that could lead to a disjointed customer journey. 

 
Banking, Financial Services and Insurance companies are leaning on the explosion of digital tools to help manage these challenges. While digital transformation has always been a nice to have, with many small project on the horizon, the last year has accelerated that to a mission critical need.

At Digital Transformation in Banking, Financial Services and Insurance Online, we bring these technological solutions and strategies to you.