Australia's largest Intelligent Automation Summit is back in Sydney on the 26-27 February 2020 with a brand new focus on leveraging cognitive automation to deliver scaled operational efficiencies, risk management and personalised customer experience.

Featured case studies:

·         How Automation leaders from the likes of BT Financial and IAG  are delivering robust change management plans to ensure smooth & swift adoption of Intelligent Automation

·         How ING is maturing and scaing a robust enterprise-wide RPA strategy, whilst maintaining a pipeline for future and continuous improvement

·         How Spark NZ is uplifting workforce productivity and customer retention by 30-40% through customer intelligence and predictive analytics tools

·         How Optus is driving growth through value-added activities by uplifting Natural Language Processing and Self-Service chatbot capabilities