Ahead of the Robotic Process Automation Melbourne Summit 2017 we chat to Matt Carmichael, Director of Support Services and Engagement at Monash University, who were early adopters of RPA technology and are already seeing significant productivity gains.    

In this interview Matt shares with us details Monash’s RPA journey to date and delves into the challenges and benefits, for both staff and students, of process automation technology.  

Ahead of the Robotic Process Automation Melbourne Summit we chat to David Banks, Executive General Manager of Bank and Wealth Transformation, Technology & Operations at NAB. In this Q&A David shares with us details of NAB’s journey to date and further delves into the associated benefits for customers.

Ahead of the Robotic Process Automation Melbourne Summit 2017 we chat to Andrew Walker, Chief Operating Officer at BT Financial, the wealth management arm of the Westpac Group. BT who started their automation journey some 10 years ago, have successfully integrated, deployed and scaled RPA technologies organisation-wide.

In this Q&A Andrew shares with us details of BT Financial’s (BT) automation journey and explores how BT worked to overcome the challenges associated with organisation-wide deployment of automation tools and change management. 

In this presentation from RPA 2017, David Johnston, Process Improvement Manager of Heritage Bank.

• Identifying and prioritizing different automation activities across customer service functions for low-budget yet high impact RPA opportunities.
• Connecting with existing organizational governance functions to lower the barrier to entry.
• Scheduling processes across bots in a lower volume environment for efficiencies.

Ahead of the Robotic Process Automation Summit 2018 we explore how four of Australia’s leading financial organisations have worked to seamlessly integrate RPA within operations; including the change management strategies that made this possible. Further we delve into the benefits wrought as a result of effectively harnessing RPA processing power.