RPA is gaining swift adoption as a solution to improve process efficiency and performance uplift. However, more than 40% of RPA projects fail to deliver expected benefits. This session discusses the importance of robust change management plans to align people, process and technology to manage common pitfalls and prepare for future innovation and scalability. It further highlights, that whilst Intelligent Automation offers wide-spread benefits, it introduces new risks that must be managed to truly optimise benefits.

As companies aim to secure growth in the hyper-competitive landscape, they increasingly leverage automation to drive workforce efficiency and faster, more accurate operations. However, prioritising and coordinating intelligent automation practices are crucial to achieve effective and scalable outcomes. In this session, Kallol shares deep insights in leading Spark’s Automation strategy and identifying profitable opportunities to become a truly data and digitally led organisation. Specifically, he shares lessons learned from developing Spark’s robust framework, which is supporting an agile and coordinated approach to maturing the Intelligent Automation practice.