Conference Day One – Wednesday 20 Feb 2019
8:00 am - 9:00 am Morning Refreshment and Registration
9:00 am - 9:10 am Opening Remarks from the Chairperson
9:10 am - 9:50 am The Evolving Role of Intelligence Automation (IA) in Digital Transformation
· How does IA fit into an enterprise’s existing digital transformation plans? Should it be viewed as an independent project or an add-on to the transformation?
· Will we see greater synergies between human and machines for a truly human driven digital transformation?
· With nearly 50% of CIOs in Asia currently investing in or planning to invest in intelligent automation, which sectors and industries are likely to get traction?
· What are the emerging trends and technologies to look out for?
9:50 am - 10:30 am Industry Panel : Cognitive Automation and Artificial Intelligence Driving the Next Wave of Intelligence Automation
· How are enterprisesleveraging on machine learning technologies in conjunction with RPA for decision making?
· Run before you walk: Can companies bypass RPA and move straight into cognitive solutions?
· Can the innovative use of bots pave the way for faster AI adoptability
· Impact of IA on workforce utilization in-terms of hiring, re-retraining and mobilising employees to focus on more value added tasks
10:30 am - 11:10 am Morning Networking & Refreshment Break
11:10 am - 11:50 am The Scaling Challenge: Bringing RPA to the next level using AI-based Process Discovery
- Identifying the potential business processes that can and should be automated for a maximum ROI
- What are the issues associated with scaling RPA across the organization
- Overcoming the scaling issues using AI-based Process Discovery
11:50 am - 12:30 pm Transitioning from RPA to Cognitive Automation
- The potential from machine learning and robotics working together
- Enabling Cognitive Process Automation across the entire organization
- Case Study and examples from the industry
12:30 pm - 1:00 pm Session reserved for AA
1:00 pm - 2:00 pm Networking Lunch
2:00 pm - 2:40 pm Data-Driven Decision Making with Machine Learning
· From big data to smart data: How are companies utilizing big data in predictive analytical to achieve their goal of becoming ‘Smart Enterprises’
· Successfully incorporate modern machine learning techniques into your data infrastructure for data analytics, risk management and process improvement
· Selecting a scalable and flexible machine learning solutions which are compatible with your existing technology framework and objectives
2:40 pm - 3:20 pm Do More with Less by Automating, Augmenting, Enhancing Critical Processes and Decisions
Organizations are seeking better ways to understand work. In this session you will gain knowledge and draw
– Deeper insights on how work should be distributed based on content,
process, and worker knowledge to improve business outcomes.
– Recommendations to improve operational processes and identify
additional areas to automate
3:20 pm - 4:00 pm Afternoon Networking & Refreshment Break
Attendees will have the opportunity to participate in 2 round-table sessions of their choice. Led by table hosts on each topic, there will be a 5 minutes wrap-up session at the end of group discussions
Industry Round-table: Blueprint for Success: Deploying an Effective IA Strategy for Key Business Functions
4:00 pm - 5:20 pm Topic 1: Human Resource Management· Re-skilling and empowering the workforce
· What HR processes is IA most suitable for?
· Cognitive technologies in recruiting - from sourcing ,screening to interviewing
Attendees will have the opportunity to participate in 2 round-table sessions of their choice. Led by table hosts on each topic, there will be a 5 minutes wrap-up session at the end of group discussions
Industry Round-table: Blueprint for Success: Deploying an Effective IA Strategy for Key Business Functions
4:00 pm - 5:20 pm Topic 2: Marketing and Customer Experience· Data driven IA applications and priorities
· Are chat bots the future of customer service?
· Case studies and best practices
Industry Round-table: Blueprint for Success: Deploying an Effective IA Strategy for Key Business Functions
4:00 pm - 5:20 pm Topic 3: Digital Transformation Strategic Management- Defining the transformation objective
- Leveraging on data to drive IA strategy
- Assessing the data and technology infrastructure