Resource Library

Welcome to the Intelligent Automation Exchange Resource Library. Here you will be able to access exclusive free industry leading content from past Exchanges and the world of Intelligent Automation.

Brand New Industry Insights 2023

Intelligent Automation Exchange Europe 2023 Attendee List

Get a sneak peek into the attendees you'll encounter at the Autumn edition of the Intelligent Automation Exchange Europe 2023. This preview provides a lineup of all the confirmed companies and range of job titles you can anticipate. Don't pass up this exclusive opportunity to senior decision makers and leaders in automation and data from Europe's most well-known enterprises this from the 27th to the 28th of November at the Hilton Syon Park in London!

Top IA Leaders 2023

Ahead of the Autumn edition of the Intelligent Automation Exchange Europe 2023, we showcase the top IA leaders you should know about in 2023. 

Our list features people from all over the globe from the worlds of public relations, automotive vehicles, travel, financial solutions and electronics to name a few. 

All have successfully led IA initiatives and strategies that have helped their business increase the efficiency and effectiveness of their processes among other specialisations. 

Download the full infographic here >>>

What Went Wrong - From Automation Failure to Success

Using AI in an enterprise has emerged as a transformative force, promising increased efficiency, enhanced productivity, and cost savings. However, like all complex initiatives, automation projects are not immune to challenges and failures. From difficulties ensuring data compliance when using Generative AI, obstacles scaling automation projects, technical hurdles and inadequate planning to resistance from employees and insufficient stakeholder alignment, these projects often encounter barriers which can impede their success. Such setbacks not only impact individual organisations but also have a broader influence on the automation technology landscape as a whole. 

Failures serve as valuable lessons, driving innovation, improved methodologies, and a deeper understanding of the critical factors which contribute to successful automation implementation. By recognising and addressing these challenges, IA leaders can navigate a path towards greater maturity, scalability, and widespread adoption of IA solutions. 

Ahead of the Intelligent Automation Exchange Europe 2023 (November 27-28, London), we spoke exclusively to Hans Brueck, Director of Digital Transformation, TE Connectivity, about a previous automation project which they consider to be a failure, and how they identified and assessed the problems that led to this. This interview also uncovers the key lessons they learnt and how these have influenced subsequent automation projects, the key factors which differentiate a successful automation project from a failure, as well as top advice to increase leaders’ chances of automation success, to help you transition from automation failure to resounding success. 

Download the full case study here >>>

[Past Presentation by ASOS] Automation In A Digital-Based, Tech-Savvy Company - Getting To Scale

Dive into this engaging presentation delivered at last year's exchange by Scott Mathers, Intelligent Automation Lead, ASOS - complete with speaker notes so you can get the full experience that'll make you feel like you're right there, front and centre.

Grab your copy and discover key insights on:

  • How to get the buy in and sign off on automation strategy more successfully
  • Hurdles of working in a tech-savvy company
  • Internal competition between automation and continuous improvement - conflicting in an agile organisation
  • Launching our first data strategy
  • Trying to grow at same time as trying to transform

Download the full presentation in just two clicks by filling out the form below! >>

The Proof of Value Pulse Report

In the run-up to the Intelligent Automation Exchange 2023, we surveyed over 50 leaders about their greatest challenges with demonstrating the value of IA investments and translating Proof of Concepts (PoCs) to real-world success/value, and how they measure the intangible qualitative benefits of IA. This pulse report will provide you with the unique opportunity to explore how companies are communicating the value of their investments/ projects/transformation to stakeholders, top metrics to track, key steps to implement PoCs for optimal business value and the number of PoCs companies have successfully implemented and scaled across the organisation.

Read more and discover: 

  • The greatest challenges with demonstrating the value of IA investments and translating PoCs to real-world success/value 
  • How companies are measuring intangible qualitative benefits of IA 
  • How companies are communicating the value of their investments/projects/ transformation to stakeholders 
  • Top metrics to track for demonstrating value 
  • Key steps to implementing PoCs for optimal business value 
  • The number of PoCs that companies have successfully implemented and scaled across the organisation 

Download the full report here! >>>

How Thomson Reuters Successfully Secured Investment in IA for Their Editorial & Customer Processes

Securing investment for IA is a critical step for organisations seeking to enhance their productivity, optimise their processes, and remain competitive in the market. However, securing investment for IA can be challenging, as it requires decision-makers to be able to clearly define, measure, and secure ROI. 

With IA rapidly evolving and new technologies emerging, securing investment requires careful consideration of the organisation’s strategy, priorities, and long-term goals. Despite these challenges, the potential benefits of IA investments, including cost savings, improved efficiency, and enhanced productivity, make it a highly attractive option for decision-makers. Therefore, understanding how to secure investment in IA is crucial for executives looking to capitalise on the benefits of automation. 

Ahead of the Intelligent Automation Exchange 2023, we spoke exclusively to Daniella Grayson, VP, Global Technology & Digital Enablement, Thomson Reuters about how she successfully secured IA investment for Thomson Reuter’s editorial & customer processes to help you discover how you can truly define, measure and secure ROI from your IA investments. 

Download the full interview here! >>>

Intelligent Automation Success Stories: Scaling Your Digital Transformation

Now that businesses are further along in their automation journey and are starting to see how automation technologies can significantly augment and out-perform their original strategies, companies must take a holistic approach and realise that intelligent automation (IA) technologies are not just tools to execute a digital transformation strategy, but they can truly drive a strategy. However, with technology-driven business models rapidly changing, it is increasingly difficult for businesses to move beyond basic automation and leverage high-end, cognitive technologies, to undergo end-to-end business transformation. 

Ahead of this year’s Intelligent Automation Exchange, we spoke exclusively to Chad Aronson, Global Head of Intelligent Automation COE at Uber and Colleen Schuller, Vice President, Head of Change, Capability, and Learning, HR Transformation at GSK, about how they utilised IA to scale their digital transformation, to help you unlock the true value of your IA technologies and successfully scale your digital transformation.

Read more and discover:

  • Which technologies you should invest in to scale your automation projects 
  • The best approaches to scaling your digital transformation 
  • How to overcome the greatest challenges with scaling IA investments 
  • The practical steps for utilising more advanced technologies to successfully scale existing automation projects 
  • How IA technologies will evolve and impact your digital transformation in years to come 

Download the full interview here >>>

Value Creation Through Data-Driven Transformation

While some businesses have made early investments in intelligent automation (IA) and matured in their understanding of advanced technologies, many are still looking to extract true value from their investments. But how do we do this? 

Ahead of this year’s Intelligent Automation Exchange Europe, we spoke exclusively to David Castro-Gavino, Global VP of Data, HelloFresh and Dinesh Krishnan, Global Head of Enterprise Platforms, AstraZeneca about how they deliver business value through data-driven transformation, to help you move from Proof of Concept (PoC) to Proof of Value (PoV) by unlocking, collating, and fully leveraging your organisation’s data to optimise your business operations. 

Download the full interview here! >>>

How Verizon Successfully Secured Investment in IA for Their RPA/Process Mining Project

Securing investment for IA is a critical step for organisations seeking to enhance their productivity, optimise their processes, and remain competitive in the market. However, securing investment for IA can be challenging, as it requires decision-makers to be able to clearly define, measure, and secure ROI. 

With IA rapidly evolving and new technologies emerging, securing investment requires careful consideration of the organisation’s strategy, priorities, and long-term goals. Despite these challenges, the potential benefits of IA investments, including cost savings, improved efficiency, and enhanced productivity, make it a highly attractive option for decision-makers. Therefore, understanding how to secure investment in IA is crucial for executives looking to capitalise on the benefits of automation. 

Ahead of the Intelligent Automation Exchange 2023, we spoke exclusively to Nadeem Saeed, Corporate Vice President, Quality Excellence, Verizon about how he successfully secured IA investment for Verizon’s RPA/Process Mining Project, to help you discover how you can truly define, measure and secure ROI from your IA investments. 

Download the full interview here! >>>

Leading Industry Insights

How to Scale Your Intelligent Automation to True Platform Scale: Key Market Trends & Expert Insights

Ahead of this year’s Intelligent Automation Exchange Europe 2022, we highlight market trends on scaling of intelligent automation (IA) across European enterprises and showcase exclusive insights from Anna Alechno, Head of Global Continuous Improvements at PepsiCo GBS and Francesco Federico, Executive Director of Global Marketing Technology at JLL, on how to scale your IA to true platform scale, to help you maximise return on investment (ROI) for your organisation. 

Read more and discover: 

  • How far organisations have scaled IA 
  • The key pragmatic steps to expand your IA to true scale 
  • The greatest challenges with scaling IA and how to overcome these challenges 
  • The key success factors for growing your IA across functions, business lines and geographics 
  • How to scale your IA from one siloed function 

Download the full article now >>>

Unlocking Human Potential Through Hyper-Automation with GSK

With the Intelligent Automation Exchange fast approaching, we sat down with one of our most influential members of the IA Exchange speaker faculty, GSK's Worldwide R&D Tech Head and Director of Innovation & Data Science, Fausto Artico.

Fausto discusses the recent main initiatives relating to Hyper-Automation, how well-equipped you must be to achieve objectives regarding said key initiatives, as well as Fausto's long-term view of emerging technologies in artificial intelligence and machine learning.

How to Implement a Successful Change Management Process with GSK

In the run-up to the Intelligent Automation Exchange, we interviewed one of the series' most influential members of the expert speaker faculty - Fausto Artico, Worldwide R&D Tech Head and Director of Innovation & Data Science at GlaxoSmithKline.

Fausto outlines how to manage and measure the success of a change management process within your organisation, the skills and capabilities required to create a change-ready culture, how to effectively operationalise an adoption plan, with a word on the change management naysayers.

The Digital Workforce: Q&A with Assurant

We sat down with one of our expert speakers from the Intelligent Automation series, Assurant's Director of Science, Yingying Kang. She discussed her role at Assurant, considerations and challenges associated with implementing a digital workforce, as well as any advice and potential barriers of such an endeavor. Yingying also covers off her predicted trends of the digital workforce coming in the next 3-5 years.

A Journey Through Automation: Q&A with Danilo McGarry

Ahead of the Intelligent Automation Exchange we had the pleasure of sitting down with Danilo McGarry to discuss his expert insights into his career in automation, and the challenges and trends of AI and RPA. 

60 Seconds with Automation Leaders

We interviewed four leaders from the automation space to divulge their insights into their company’s automation strategy, automation journey, the impact this has on their business, the role their solution providers play in their automation, and much more.

Evolution of the Digital Workplace: A Journey Through the 2010s & Predictions for the 2020s

We interviewed a number of industry thought leaders responsible for their company’s digital workplace strategy and asked them to walk us through their digital workplace journey through the past decade and to outline their predictions for the new decade. They each provided a brief overview of how the digital workplace has, and continues to evolve before moving on to the three elements that make up the digital workplace landscape: Technology, Processes and People.

Employee Experience: Today & Beyond

We had the chance to hear from Brett Caldon, CEO of Workgrid Software, and gain expert insights into how IT plays a significant role in employee experience and the future of the digital workplace. Brett is Head of Business Operations for Workgrid Software, a tech start-up and wholly owned subsidiary of Liberty Mutual Insurance. In an era of disruption and evolving customer and employee expectations, he is responsible for solving for emerging business needs by delivering innovative technology and software products to support the enterprise.

How Companies Can Leverage Mobility as a Catalyst for Digital Transformation

We had the pleasure of sitting down with Gina Gallo, CEO of Stratix, to discuss her expert insights into how mobility helps drive the digital transformation change and help connect the employee experience to that of the customers.

Bain & Company - Intelligent Automation: Getting Employees to Embrace the Bots

Automation won’t improve business processes unless companies apply the technologies strategically, and spend as much time on the people left behind.