29 - 30 September, 2020
| Kuala Lumpur, Malaysia
CONFERENCE DAY TWO – THURSDAY | 19 SEPTEMBER 2019
8:00 am - 9:00 am
Registration & Coffee & Tea
9:00 am - 9:15 am
Day 2 Chairman’s Opening Remarks
Ambrish Kinariwala -
Robotics Process and Cognitive Automation Capability Lead,
Australian Unit
Ambrish Kinariwala
Robotics Process and Cognitive Automation Capability LeadAustralian Unit
9:15 am - 9:50 am
Implementing Robotic Process Automation with Python to Measure Customer Emotion
Ambrish Kinariwala -
Robotics Process and Cognitive Automation Capability Lead,
Australian Unit
- Evaluating the potential approaches, benefits and risks of cognitive RPA to understand customer
- Prototyping cognitive RPA initiative: Outlining the proof of concept, testing the solution and analyzing results
- Lesson learned from Australian Unity in using Python for better customer experience
Ambrish Kinariwala
Robotics Process and Cognitive Automation Capability LeadAustralian Unit
9:50 am - 10:25 am
Diving Deeper with OCR and RPA for Advanced Image and Text Identification and Assessment
Selveen Muniandy -
Head, Robotics Process Automation CoE,
RHB Banking Group
• Evaluating different OCR solutions and selecting best-fit in terms of compatibility, integration, reporting, and cost
• The use of OCR to extract phrases and provide customised responses with high levels of accuracy
• Harnessing the self-learning capabilities of AI-powered OCR technology to capture data in irregular formats and inconsistent fields
10:25 am - 11:15 am
Morning Refreshment Break
11:15 am - 11:50 am
Piloting 1 to 3 Bots per Week: From Identification, Process Engineering to Product Delivery
Desmond Yeow -
Business Automation Assistant Manager,
Grab
· Recapping initial automation projects: Putting in the business case, process selection through to implementation
· Sharing of challenges and roadblocks during process automation
· What’s next? Strategy on driving continuous improvements
11:50 am - 12:25 pm
Ensuring RPA Integration with Legacy Systems, Current Processes and Operations
Jeffrey Capulong -
Head of Finance Shared Services,
Coca-Cola Bottlers Business Services
- Implementing automation across the enterprise: Challenges and pitfalls
- Approaches to resolving integration challenges
- Lessons learnt on enterprise-wide RPA rollout
12:25 pm - 1:00 pm
Building RPA Center of Excellence (CoE) to Embed and Scale RPA across the Enterprise
Mithun Kumar -
Head of Innovation (IT),
Digi
- Considering the roadmap to scaling and operating RPA through centres of excellence
- Moving from standalone projects to RPA centralisation: Demonstrating ROI and getting business buy-in
- Establishing standards for RPA infrastructure, architecture and operating models
1:00 pm - 2:30 pm
Networking Lunch
2:00 pm - 2:35 pm
Developing Effective RPA Management and Governance Programs
Kamaruzaman Mohd Noah -
EVP, Head Transformation & Strategy Group Operations,
Maybank
- Tracking results, performance and areas for improvements post-RPA implementation
- Exploring the pros and cons of centralized vs. decentralised management
- Developing your RPA monitor, support and maintenance program
2:35 pm - 3:10 pm
Scaling up RPA Bots Deployment to the Fastest using DevOps Standards
Rajan Kumar Upadhyay -
Head Of Digital Lab, Cyberjaya,
DHL
· Effective governance model & change management practices
· Setting up source control, deployment pipeline for continuous integration
· Standard automated assessments considering security, risks, exemptions, test run etc
3:10 pm - 3:40 pm
Afternoon Refreshment Break
3:40 pm - 4:15 pm
Streamlining Supply Chain Management with RPA to Reduce Time And Cost by 30%
Ze Wei Chin -
Regional Digital Leader,
Schneider Electric
- Step by step guide to successfully implement RPA into supply chain management
- Reengineering supply chain processes to enhance RPA performance
- Lesson learnt from Schneider Electric on supply chain management with RPA
4:05 pm - 4:40 pm
How BHGE Utilise RPA to Reduce Financial Close & Reporting Timeframe from 5 Days to 3 Days
Vikas Gupta -
Global Process Owner – Record to Report,
BHGE, a GE Company
Scott Paxton - Global Finance, Centre Controller, Baker Hughes, a GE Company
· An overview of the use of RPA in accounting and invoicing processes
· Re-engineering existing processes and working on bots modification to improve RPA performance
· Assessing the estimated operations and maintenance costs for bots upgrade
4:40 pm - 4:50 pm
Closing Remarks from Chairperson & End of Conference
Ambrish Kinariwala -
Robotics Process and Cognitive Automation Capability Lead,
Australian Unit
Ambrish Kinariwala
Robotics Process and Cognitive Automation Capability LeadAustralian Unit
