Building citizen development practice helps organizations resolve existing IT backlogs and foster a creative culture. When selecting tools, simplicity of use and IT department support are crucial elements to consider. The integration, access control, configuration, and deployment processes should all be transparent for citizen developers. Leadership support is required for sponsoring training, providing time away from BAU, and cultivating an innovative culture.

Eugene will concentrate on the following topics in this session:

• How to engage corporate teams in training, experimentation, and development
• A governance approach for business teams developing new automation
• When determining the scope of use cases, take a lean-agile approach

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