Digital Work Force
Thinking about incorporating chatbots and machine learning for an improved customer experience? Look no further. We have authoritative news, podcasts, reports and features on how to embrace the digital workforce within your enterprise.
What is your balance of focus on your carbon-based workforce vs. your digital workforce?
February 26 by Seth AdlerWith all due respect to your digital workforce, your carbon-based employees seem to be the main focus of Future Workforce Asia. As profitability, productivity and overall business performance improve,...
Automated Process Discovery for Scaling IA Rollouts [WEBINAR]
November 28 by Intelligent Automation NetworkAre you taking bold steps with your process selection for intelligent automation? Considering the pace of change towards digital transformation, are you being too conservative in your approach? Part...
Automation anxiety and the trouble with humans [Podcast]
June 11 by Katie Sadler“I wanted to file a patent or a trademark on #automationanxiety because it's a real thing,” explains IEEE’s Lee Coulter
Teaching chatbots how to do the right thing
May 03 by Amanda Turnbull"AI chatbots still struggle to understand the impact of their words," believes University of Ottawa's Amanda Turnbull
Google searching for AI answers? A flexible mindset should do it! [Podcast]
April 30 by Katie SadlerGoogle’s Yuval Dvir believes a willingness to be ready and available for change is essential for the future workforce
[Podcast] Cognitive machine learning: “Ride the wave or get hit by the wave”
April 13 by Katie Sadler“The beauty of cognitive is that it is continuous learning—anytime the answer is right, it gets better and better,” said Roberto Mancone
[Podcast] AI systems—brilliant and flawed like human beings
March 28 by Katie Sadler“People are going to fail but learn too because we’re talking about learning systems. It's all about learning,” believes Sreeharsha Upadhyayula
[Podcast] Scaling automation: 'build your own technology if you have to'
March 23 by Katie SadlerOffer creative feedback to vendors and generate a customized product that will address pain points, advises Marek Sowa
Learn how to deploy RPA & AI in the digital workforce
March 15 by Danny Major[Part one] Discover where artificial intelligence (AI) is most relevant for application within organizations in this comprehensive guide
[Podcast] AI operator—solving call center workforce shortage in Japan
March 07 by Katie SadlerWe generally provide 24 hours support but didn't have enough employees. Artificial Intelligence (AI) solved this problem
Fear the machine that is more creative than you
March 05 by Tom OllertonArtificial intelligence (AI) produced content will be as interesting as the brand that deploys it but what are the creative ramifications?
We should learn to work with robots and not worry about them taking our jobs
February 27 by The ConversationHumans and robots can work together to create jobs for the future, writes Griffith University’s David Tuffley