Process (RPA)
Orchestrated Iterative Change Delivers On Step-Change Expectations
September 07 by Seth AdlerWhy does scaling intelligent automation seem so difficult if we’ve got better tools than ever to do what we always have done?
AiiA March Roundup on: GBS
April 01 by Seth AdlerMarch’s resource roundup regarding your enterprise and GBS is a little bit different than months past. COVID-19 resources are listed first, followed by resources to read, then resources to watch/liste...
Australia Post Optimizes Accounting Workflows
March 19 by Seth AdlerThrough IA, Australia Post restructured workflows, foster a culture of innovation and efficiency, providing team members the ability to reinvest time towards improving the experiences of customers a...
AiiA February roundup on: GBS
March 03 by Seth AdlerThis February roundup of GBS articles, webinars, whitepapers, and a bonus eBook includes resources to help your enterprise make the most of shared services.
AiiA's January roundup on: GBS
February 05 by Seth AdlerThe turn of the decade marks the next shift into the GBS landscape. This collection of January resources boasts dense reports, whitepapers, articles, and interviews that help set the stage for the fut...
AiiA January roundup on: Your Customer
February 03 by Seth AdlerNew year, new customer. 2020 promises to bring innovative changes and high expectations in the realm of CX. We’ve collected January’s top 11 articles to help get your year—and your customer’s year—off...
Making intelligent automation headway
January 21 by AIIA Network ResearchDatamatics has updated its global offerings in five key industries and five key process areas, These updates have led to awards, contracts and industry recognition.
Structuring for digital enterprise scale
January 09 by Seth AdlerWhen unlocking scale, considering pace makes a significant difference in terms of how you approach it the strategy which informs the end goal. Scaling becomes a game of standardizing your processes...
AiiA November roundup on: Process
December 03 by Seth AdlerAs 2019 wraps up, this November roundup includes articles, case studies, podcasts, and an e-book covering the processes of the future.
AiiA October Roundup on GBS
November 07 by Seth AdlerBusiness processes and solutions continue to evolve. To keep you up to date, we’ve gathered our favorite GBS expert resources for this October roundup.
AiiA summer roundup on Customer
October 07 by Seth AdlerWe have collected this summer’s best articles, reports, whitepapers, how-to guides and on-demand webinars to help you on your journey to enhancing the customer journey
AiiA summer roundup on Industry
October 04 by Seth AdlerWe’ve gathered this summer’s relevant industry articles on the IQPC Digital industries of FinTech, Pharma, Auto, Defence and Oil & Gas